Coastline

FREQUENTLY ASKED QUESTIONS

Your rent is due in advance, on the first day of each calendar month. If your rent is not received by the 3rd of each month, you will receive late fee. Your payment should be delivered directly to your manager and or dropped off in the rent box.
We allow three day grace period. If the 3rd day falls on a weekend or holiday, you have until the next business day to make your rent payment with a late fee.
You can fill out a maintenance request and drop it off to your manager. You can also go to the residents tab and click the “Maintenance Request” link.
In case of a major emergency, please dial 911. Other maintenance emergencies can be reported to your properties after hour’s emergency number. Please see manager for more information.
You must submit a rental application and answer all questions on the form. All adults living in the rental unit over the age of 18 must complete an application and meet qualification requirements. You must pay the $35 (for an individual), nonrefundable application fee. An additional $35 application fee will be charged for each co-tenant over 18 years of age. We will determine whether, from your responses to the application questions, you qualify for the unit you are applying for. If you do not, we will reject your application. If you do, we will check your credit report, criminal history, and employment and rental references to confirm that they meet our rental criteria. If you meet our criteria, we will approve your application.
Our application fee covers our costs to screen you as a Tenant. This includes not only the application report fee, but also the time our staff must take to collect and verify the information on your application and make a decision on your application. Therefore, the $35.00 fee is nonrefundable because we incur the costs of processing your application regardless of whether your application is approved or declined.
At the time of the work order request it is unknown what the reason for the plumbing back ups are. Once a plumber is dispatched and has cleared the line there are several indicators as to what the cause is. The tenant would not be responsible for the things beyond their control such as a damaged sewer line or a clogged line due to tree roots. The tenant would be responsible for the plumbing charges if inappropriate items were put down the drain or flushed in the toilet, such as potato peelings, or accidentally dropped children’s toys, etc.
Our building insurance does not cover, and we cannot be responsible for: A) damage to any of your personal property in your rental unit regardless of the cause, or B) any injuries occurring in your rental unit to you or your guests which are caused by your negligence. For this reason, you are encouraged to purchase a renter's (personal property and general liability) insurance policy, and we also ask that you provide us with a copy of the policy and add PME as additionally insured. The monthly cost is extremely low and we highly recommend you purchase renters insurance.
No. Your security deposit cannot be used as last month's rent.
Under the California Landlord Tenant Law, you are entitled to the return of your security deposit to you within 21 days from the date we receives the keys if a refund is due.
No, unless prior permission is granted by the landlord and an additional deposit is paid and a pet addendum is signed.
If you have to break your lease, you are still responsible for making your rental payments through the end of your lease term unless we are able to find a new tenant to rent your unit. In that case, you are only responsible for the rent payments until the new tenant moves in. Nonetheless, if you need to break your lease, please call the office at (310) 374-9400 as there are some cases in which we will allow you to break your lease.
No. We do not allow tenants to sublet their apartment. If a roommate is planning to move, the new prospective tenant must submit an application and pass our credit check and then a new rental agreement will be signed with the remaining tenants.
If you have to break your lease, you are still responsible for making your rental payments through the end of your lease term unless we are able to find a new tenant to rent your unit. In that case, you are only responsible for the rent payments until the new tenant moves in. Nonetheless, if you need to break your lease, please call the Leasing Office at (310) 374-9400 as there are some cases in which we will allow you to break your lease.

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